How to fix Microsoft Office 365 Something Went Wrong Installation Error

The Office setup 365 is one of the latest versions of the Office Productivity Suites developed by Microsoft for its users of different platform like Android, Mac, Windows and iOS. Sometimes the users may face some common errors or issues while installing the Office 365 Setup to their device. And one such common installation errors of the Office 365 is “Sorry, Something Went Wrong”. Thus, in the below information, we have came across with some resolving methods to relief the Office setup users from this installation error.

The error mostly occurs on the device due to the following reasons listed below

  1. The Office Setup installation process may be blocked by the firewall feature of the installed antivirus software installed on the device.
  2. The device has been installed with the previous version of the Office Setup or the Office productivity suite. Thus, it has been recommended to uninstall the previous version of the Office before installing the Office 365 Setup on the device.
  3. The loss of the internet connection during the Office Installation process.

As the error occurs on the device, an error message box or an alert box showing the error message is displayed on the screen. Some of the error messages are shown below:

“Sorry, something went wrong.

An unexpected error has occurred.”

“Something went wrong.”

Sorry, we weren’t able to download the Office installation.

“Something went wrong

Sorry, we ran into a problem.”


Method 1: Check the Internet Connection

Before initiating the Office 365 Setup to the device, always make sure that the device has a proper internet connection. The wired internet connection is more preferred than the wireless connection as the wireless connection limits the speed of the internet connectivity.

Method 2: Uninstall the Previous Installed Office Setup

For uninstalling the previous versions of the Office setup installed on the device, follow the step wise procedure detailed below:

  1. Firstly, launch the start menu either by clicking the start menu on the taskbar or by pressing the “Windows” key (i.e. the four squares key) on the keyboard.
  2. Now, choose the “Control Panel” option from the start menu.
  3. And then, select the “Programs” option from the control panel window.
  4. After this, select the “Uninstall a program” option.
  5. Now, the next window will appear on the screen that displays all the programs installed on the device.
  6. From this list, select the “Microsoft Office” option and tap the “Uninstall” option.
  7. Once the uninstalling process gets completed, restart the device.
  8. Now, try to install the Office 365 Setup to the device.

Method 3: Temporarily Disable the Antivirus Software

  1. Launch the user interface of the antivirus software installed on the device.
  2. Now, tap the “gear” icon (i.e. Settings icon).
  3. And then, from the drop down menu, choose the “Real Time Scanning” option.
  4. After this, toggle the button displayed in front of the firewall option (if it has been enabled).
  5. Now, try to install the Office 365 Setup to the device.

After performing the aforementioned resolving methods of the “Something went wrong” installation error, try to install the Office 365 Setup to the device.If the error still persists on the device then, the users may call the Customer Support

How to Activate Microsoft Office? –

How to Activate Microsoft Office?

Activate Microsoft Office 2007:

Enact over the Internet or by telephone

When you enter your legitimate Product Key, the Activation Wizard consequently runs. The Activation Wizard gives both of you decisions on the best way to continue:

Actuate by utilizing the Internet The Activation Wizard naturally contacts the Microsoft permitting servers through your Internet association.

On the off chance that you are utilizing a legitimate Product Key that has not as of now been utilized for the permitted number of establishments, your item is initiated quickly.

When you actuate through the Internet, your item ID (got from the establishment Product Key) is sent to Microsoft through a scrambled exchange.

A reaction (the affirmation ID) is sent back to your PC to initiate your item. On the off chance that you initiate your item through the Internet and you are not effectively associated, the wizard cautions you that there is no association.

Initiate by utilizing the phone You can phone an Activation Center and enact your item with the assistance of a client benefit delegate.

Phone actuation may take longer than initiation through the Internet. You ought to be at your PC when you call, and you ought to have your Product Key accessible.

Install & Activate Office 2016 :

Phone numbers for Activation Centers change by item permit and nation/district. Utilize the number gave on your Activation Wizard screen to call the Microsoft Activation Center.

Imperative Activation Center numbers are not recorded in this article in light of the fact that there are numerous numbers, and the right number for you depends on a few components.

Microsoft programming can be acquired under different licenses, including singular retail licenses, unique gear maker (OEM) licenses, and volume licenses.

Phone contact numbers fluctuate by permit and nation/district. In stage 2 of the Activation Wizard, utilize the number gave to call the Microsoft Activation Center.

In the Activation Wizard, select the nation/area where you live and where you intend to utilize the item.

The wizard gives at least one phone numbers.

Call the Activation Center.

The client benefit delegate approaches you for your establishment ID and other significant data. After your establishment ID is checked, you get an affirmation ID.

In the Activation Wizard, type the affirmation ID in the spaces gave at the base of the screen, and after that press ENTER.

Office 365 Product Key :

Activate Microsoft Office 2010:

Snap Start

Snap All Programs, and after that snap Microsoft Office.

Select any Office program. For instance, select Microsoft Word 2010.

Tap the File tab.

Snap Help, and after that snap Activate Product.

In the Product Activation Wizard, take after these means:

Snap I need to actuate the product by phone, and afterward click Next.

Tap the drop-down menu, and after that select the nation or district that you are from.

The Product Activation Center phone number is shown under Step 1.

For more details, visit :

Updates to Microsoft 365 Secure Score

We have gotten a ton of criticism from the Tech Community on the best way to improve Secure Score and it is enormously refreshing by the group. While exploring your criticism and input from different associations, a couple of solicitations were coming up consistently. Some of what we have heard is around the normal score that you can look at yours against. What’s more, we heard that figuring out what security controls had changed and impacted the score where difficult to find. Today we are cheerful to share that we are adding several upgrades to Secure Score to help with this.

Many of you like the idea that you can compare your score to the average score of all Office 365 tenants. However, some have concerns about the relevance of this to your organization. Based on this feedback we have a new average for you to compare against. The average seat size score shows you a score based on organizations that have a similar number of Office 365 active seats. There are seven seat size groups that we put everyone in, 0-5, 6-99, 100-249, 250-999, 1,000-4,999, 5,000-19,999, and 20,000+. For example, if you have 1200 active seats of Office 365 we will show the average score of other tenants that have active seats between 1,000 and 4,999.



Coming soon we will present an industry normal score, this will demonstrate to you how your score analyzes to different associations that have assigned a similar industry in Secure Score or the Service Assurance page of the Security and Compliance Center.

Another upgrade we are including is around making it less demanding to discover how your score changed between two dates and what the effect was. Already you needed to tap on hold chart in the Score Analyzer tab to pick your date and after that take a screenshot or attempt to recollect what activities were finished as you tapped on another date in the line diagram. To make this correlation simpler, we have included a “Look at scores” alternative to the Score Analyzer tab.


Clicking this will allow you to select two dates that you would like to compare the scores on. Upon choosing the dates you will get a list of what controls changed between those dates, and whether the result caused an increase or decrease in the score.


Along the lines of making things easier, we know that finding controls in the action list can be a challenge when the list is long. To help find controls faster we are introducing a search field for the action queue. By typing characters in this field, we will filter down the view list to help you navigate to the actions faster.



And finally the reporting actions have had an overhaul. The reports in Azure have under gone a significant optimization in terms of making them easier to consume and more relevant. Previously when using the Azure classic portal there was a direct report and corresponding Secure Score control for that report. Under the new Azure Portal these reports have been consolidated. This blog post explains how the new mapping works and what the previous reports now map to.

Secure Score has been updated accordingly allowing us to reduce the number of Azure report controls to two (whilst still allowing the same points total). These updated controls now take you to the updated Azure Portal.

If you want to check out all these new features, head over to now. As always thanks for all the feedback and keep it coming!

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